Equality, Diversity & Inclusion
At Independent Care Partners (ICP), we celebrate diversity and are committed to creating an inclusive environment for everyone we support and employ. Equality is not just a legal requirement — it is the foundation of safe, person-centred care.
Our Beliefs
Everyone has the right to:
• Be treated with dignity and respect at all times.
• Receive care free from discrimination or bias.
• Have equal opportunities to thrive and achieve their goals.
• Be listened to, valued, and supported as individuals
Our Commitment
• We do not tolerate discrimination on the grounds of age, disability, gender, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic.
• Care is inclusive, flexible, and tailored to each person’s needs, choices, and lifestyle.
• All staff complete Equality, Diversity & Inclusion and Cultural Awareness training as part of induction.
• Carer–client matching considers skills, language, culture, and personal compatibility, supporting positive relationships.
• We aim to reflect the diverse communities we serve within our workforce by recruiting fairly and inclusively
For Our Clients
For Our Carers
We provide:
• Fair recruitment and equal access to training.
• Opportunities for career progression, including CPD and apprenticeships.
• Recognition of contributions through supervisions, appraisals, and awards.
• A supportive workplace that values wellbeing as much as performance
Equality in Practice – Case Study
Early in my career, I was matched with a young woman with complex needs who could not communicate directly. Her mother requested a carer of similar age, so they could do “girly things” together and build a natural bond.
I was placed on the package, and the match worked well — the young woman was happy and settled, and her family felt supported. Later, the office questioned whether this preference was discriminatory based on age.
For me, this highlighted the balance between:
• Upholding equality and diversity laws.
• Respecting person-centred care and what helps people feel safe and valued.
At ICP, we approach this by:
• Ensuring all carers are fully competent and compliant.
• Sharing carer profiles with families for transparent, two-way matching.
• Respecting preferences where they enhance dignity, comfort, and wellbeing, while ensuring compliance with equality law and CQC standards.
This approach avoids conflict, builds harmony between carers and clients, and ensures care is truly person-centred.